CRAIG PFENT - Founder and President
Craig Pfent is the founder, President and CEO of FlexTech, Inc. With over 30 years of healthcare experience, Craig has guided the growth and development of FlexTech to a highly respected nationwide managed healthcare consulting company of nearly 100 employees. Since 1989, FlexTech has specialized in the implementation and configuration of payer software, and has participated in over 230 healthcare payer transaction implementations.
Craig’s unique approach to fostering collaborative partnerships with leading payer software vendors coupled with his commitment to extensive employee training allows FlexTech to provide industry-expert consultants. His insightful understanding of this ever-changing industry has helped steer FlexTech to its present position as the leading third-party consultant company in its tier for all the major payer healthcare software vendors. Craig continues to assess and pursue new business opportunities for FlexTech, and provides overall guidance for the Executive Team.
He began his managed healthcare career at CSC Comtec, serving as a Programmer, Systems Analyst, and Project Leader. He was promoted to Regional Software Services Director and served in this position for two years before becoming the MIS Director at CAC RAMSAY HealthCare in Miami, Florida. Craig earned his Bachelor’s Degree in Management Information Systems from Central Michigan University in 1983.
CRAIG PENROSE - Senior Vice President, Business Consulting Services
In his role as Senior Vice President, Business Consulting Services at FlexTech, Craig Penrose has been instrumental in developing and ensuring the success of FlexTech's System Assessment and Procurement services. In his over 25 year tenure with FlexTech, Craig has managed numerous implementations, conversions and re-engineering efforts, as well as system and business assessments, and client-training sessions. Craig combines his 30 years of vast health care industry experience and plan operational understanding, with a strong technology background, to constantly evaluate the pulse of the marketplace.
Since 2001, Craig has managed and participated in over 60 system assessments and procurements for health plan clients. He has worked with nearly every type of health plan, including those with self-funded, commercial, Medicare, Medicaid and Exchange lines of business. With a strong focus on claims administration, care management and population health, Craig has a deep knowledge of more than 50 vendor solutions. While constantly evaluating emerging solutions, Craig also maintains a close relationship with established vendors and their solutions roadmap.
DAVE MUNSON - Senior Vice President, Consulting Services
Dave Munson serves as Senior Vice President, Consulting Services with FlexTech for the TriZetto QNXT™, Eldorado Javelina, Visiant Health ikaCLAIMS, DST MHC, and Invidasys VIDASuite™ areas. He manages a staff of over 55 consultants, maintains client and vendor relationships, oversees training programs and assures service delivery. Having worked in the healthcare payor field since 1986, Dave is a key member of the FlexTech executive team.
CHRIS KORNACKI - Senior Vice President, Consulting Services
Chris Kornacki serves as Senior Vice President, Consulting Services with FlexTech for the TriZetto Facets, HealthEdge HealthRules, and Health Solutions Plus products as well as our Care Management System areas. In this capacity Chris manages a staff of over 45 consultants, maintains client and vendor relationships, oversees training programs and assures service delivery. His background in healthcare spans three decades and he is a key member of the FlexTech executive team.
MARK KULAK - Vice President, Planning and Implementation
As Vice President, Planning and Implementation, Mark Kulak has over 20 years of experience in the healthcare industry. He has held leadership positions at several large healthcare organizations working with Medicaid, Medicare, HMO, POS, PPO, Self-Funded, Behavioral Health and Dental applications. He has managed numerous system implementations, including the vendor relationship. Mr. Kulak plays a key role in the development of implementation planning as well as actively participating in strategic management activities.
ALEXEI BERAN - Vice President, Business Development
Alexei Beran is the Vice President of Business Development for FlexTech, Inc. In this role, she is responsible for new business, sales and marketing operations, has expanded the company's involvement in health plan state associations and national alliances, and attends healthcare conferences and meetings nationwide. She manages all aspects of FlexTech’s involvement in healthcare events including lead generation, staffing, sales, marketing, vendor relationships and client management, and serves as a representative for the company at various speaking engagements throughout the year. Her goal is to ensure that FlexTech's customer service exceeds clients’ expectations, from system assessment to post go-live. She also oversees FlexTech’s Annual Company Meeting, a destination event for employees and special guests. Alexei earned her Bachelor’s Degree from San Diego State University. She is a Southern California native and spends her spare time volunteering on the board for Orange Blossoms, an Auxiliary of Assistance League of Orange, and as Committee Chair for Ronald McDonald House and Hannah’s Gift at Children's Hospital of Orange County (CHOC).
LAURA SCHAUMBERG - Senior Director, Implementations
Laura Schaumberg serves as Senior Director of Implementations for FlexTech, Inc. In this role, she leads customer engagements for core admin system implementations, including system configuration, best practice advice, project management and training. Laura has extensive experience implementing systems for Medicare, Medicaid, Exchange and Commercial lines of business across multiple platforms. She is also responsible for mentoring and training FlexTech consultants in system configuration and best practices.
Laura has over three decades of health care experience, including patient care, medical billing and health care payer operations. Since 2000, she has participated in more than 35 health care payer system implementations. Laura received her M.P.A. in Health Services Administration from the Henry R. Bloch School of Public Administration at the University of Missouri at Kansas City. She also holds a B.S. in Biology from the University of Missouri at Kansas City. Laura is certified as a Professional, Academy of Healthcare Management and is a PMI ® certified Project Management Professional.