About Us

Leadership/Management

Craig Pfent

CRAIG PFENT - Founder and President

Craig Pfent is the founder, President and CEO of FlexTech, Inc. With over 30 years of healthcare experience, Craig has guided the growth and development of FlexTech to a highly respected nationwide managed healthcare consulting company of nearly 100 employees. Since 1989, FlexTech has specialized in the implementation and configuration of payer software, and has participated in over 230 healthcare payer transaction implementations.

Craig’s unique approach to fostering collaborative partnerships with leading payer software vendors coupled with his commitment to extensive employee training allows FlexTech to provide industry-expert consultants. His insightful understanding of this ever-changing industry has helped steer FlexTech to its present position as the leading third-party consultant company in its tier for all the major payer healthcare software vendors. Craig continues to assess and pursue new business opportunities for FlexTech, and provides overall guidance for the Executive Team.

He began his managed healthcare career at CSC Comtec, serving as a Programmer, Systems Analyst, and Project Leader. He was promoted to Regional Software Services Director and served in this position for two years before becoming the MIS Director at CAC RAMSAY HealthCare in Miami, Florida. Craig earned his Bachelor’s Degree in Management Information Systems from Central Michigan University in 1983.


Craig Penrose

CRAIG PENROSE - Vice President, Business Consulting Services

In his role as Vice President, Business Consulting Services at FlexTech, Craig Penrose has been instrumental in developing and ensuring the success of FlexTech's Business Consulting Services. He is also the developer and director of FlexTech's System Selection service. Craig has worked in the managed care industry since 1986. During this time he has managed numerous implementations and re-engineering efforts, as well as system and business assessments, conversions and client-training sessions.


Dave Munson

DAVE MUNSON - Vice President, Business Development

Dave Munson serves as Vice President, Business Development with FlexTech for the TriZetto QNXT™, Eldorado Javelina, ikaSystems ikaCLAIMS, DST MHC, Invidasys VIDASuite™ and Monument Systems xpress™ areas. He manages a staff of over 40 consultants, maintains client and vendor relationships, oversees training programs and assures service delivery. Having worked in the healthcare payor field since 1986, Dave is a key member of the FlexTech executive team.


Chris Kornacki

CHRIS KORNACKI - Vice President, Consulting Services

Chris Kornacki serves as Vice President, Consulting Services with FlexTech for the TriZetto Facets, HealthEdge HealthRules, Healthation AcceleHealth® and AboveHealth® products as well as our Care Management System areas. In this capacity Chris manages a staff of over 35 consultants, maintains client and vendor relationships, oversees training programs and assures service delivery. His background in healthcare spans three decades and he is a key member of the FlexTech executive team.


Mark Kulak

MARK KULAK - Vice President, Planning and Implementation

As Vice President, Planning and Implementation, Mark Kulak has over 20 years of experience in the healthcare industry. He has held leadership positions at several large healthcare organizations working with Medicaid, Medicare, HMO, POS, PPO, Self-Funded, Behavioral Health and Dental applications. He has managed numerous system implementations, including the vendor relationship. Mr. Kulak plays a key role in the development of implementation planning as well as actively participating in strategic management activities.


Alexei Beran

ALEXEI BERAN - Director, Strategic Accounts

Alexei Beran serves as Director, Strategic Accounts for FlexTech, Inc.  In this role, her core focus is to ensure that FlexTech's customer service exceeds clients’ expectations, from system assessment to post go-live.  Alexei is responsible for sales and marketing operations and lead generation, has expanded FlexTech's involvement in state health plan associations, and attends healthcare conferences and events nationwide.  Alexei is a Southern California native, and spends her spare time volunteering as Committee Chair for Ronald McDonald House and Hannah’s Gift at Children's Hospital of Orange County (CHOC).